Leaf Care Coverage Options

We Make Sure That Your Investment Is Protected.

Silver

Get Protection
  • Advanced shipment of infrastructure components to factory
  • 72-hour response time to be onsite
  • 8 hour telephone response from time of customer call
  • Equipment factory repair on faulty equipment.
  • First Responder System included in this Price, required by Jurisdiction

Gold

Get Protection
  • Advanced shipment of replacement infrastructure components, availability to be determined by OEM
  • Advanced replacement of wireless equipment, availability to be determined by OEM
  • Unlimited telephone technical support seven days a week, 24 hours a day
  • 48 hour response time to be onsite from time of call out
  • 6-hour telephone response from time of customer call
  • Proactive PMI allowing one visit per year
  • First Responder System included in this Price, required by Jurisdiction

Platinum

Get Protection
  • Next business day, on-site service for infrastructure
  • Advanced replacement of equipment
  • Proactive PMI allowing two visits per year (Includes First Responder)
  • Unlimited telephone technical support seven days a week, 24 hours a day
  • 2 hour telephone response from time of customer call
  • 8-hour response time to be onsite
  • Routine Technical Assistant Services (TAS), bi-annually
  • On-site technical support as needed to resolve system malfunctions
  • First Responder System included in this Price, required by Jurisdiction

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